Privacy policy

Last updated: August 2026

This policy explains what data Disglobal C.A. collects through its points of sale, the My Disglobal portal, and the website, and how we use it.

1. What data we collect

Merchant registration data (RIF, legal name, phone, address), user account data (email, encrypted password), and point of sale operational data (sales, closures, device status). We do not store full card numbers or security codes — that data is processed directly by the issuing bank.

2. How we use data

To operate the service (activate points of sale, process closures, provide support), to comply with regulatory obligations (SENIAT, SUDEBAN, BCV as applicable), and to communicate with you about your account.

3. Who we share data with

With the partner bank you choose, to activate and operate your bank account. With authorized payment processors, only what's necessary to process transactions. We do not sell personal data to third parties for advertising purposes.

4. Your rights

You can request access, correction, or deletion of your personal data by writing to atencionalcliente@dis-global.com. We will respond within a reasonable timeframe under applicable regulations.

5. Data retention

We retain operational and transactional data for as long as required by applicable Venezuelan tax and banking regulations.

6. Contact

For questions about this policy, write to atencionalcliente@dis-global.com.